How
do I get to one of your plants? -
Click here for directions to our Ohio orSouth
Carolinaplants.
What
is the price and pack of a given item? -
Please call us for a current list of prices.
Packs vary by item, though the pack for some
items are listed on our web site. Click here
for our product
list.
When
will my order ship out and with which shipping
company? -
The standard shipping time for stock items is 10
working days. Non-stock and special print items
generally ship between 21 and 28 days. The majority
of LTL (less then load) is shipped with Watkins.
Two other truck load carriers we use are Murphy & CH
Robinson. Other LTL Carriers may also be used.
Is
it possible to move my order up or add items
to it? -
Honeymoon prides itself on it'sflexibility.
In most cases we can accommodate a rush order.
The lead times of each specific item may determine
if that item can be added to your order. Please
call us with your
order
information
to find out
if these things are possible on a case by case
basis.
Can
my order be dropped shipped to my customer? -
Yes! No problem.
What
will be the cost of a UPS shipment and delivery
time? -
Please call us with the item code, weight, total
order, and the zip code of your destination for
the cost and time of delivery.
What
is my product minimum amount? -
Minimum amounts for non-stock items are determined
by item with your Honeymoon sales representative.
There are no minimum amounts for stock items.
What
will the freight charge be if I go
below my delivered minimum? -
Freight charges vary and are often calculated
after an order
is placed. If you need to know the freight
charge
up front
please be sure to
let us know when placing your order. Honeymoon
customer service can also check this at any
time if you call us with your specific order
number.
Questions about your minimums and freight charges
in general
should be directed to your sales representative.
Click
here for for
othertipsregarding
billing and shipping practices.
What
are the procedures for preventing and handling
shipping discrepancies?- Honeymoon has implemented
detailedShipping
Proceduresto protect ourselves
and our customers. This is one if the ways we keep
our business streamlined and accurate, which translates
to lower prices and better service for everyone. Please
familiarize yourself and your employees with the subtleties
of these procedures, including (among other things)
the necessity to varify shipments by CASE and noting
any dicrepancies on the Bill of Lading at the time
of delivery.
If
you have any questions about our policies, please
do not hesitate to contact your
Honeymoon sales representative or customer service
for more information. Or, click on one of the following:
